While we primarily focus on vehicle transport, a limited amount of personal belongings may be allowed in the vehicle during transport. However, these items are not covered by our insurance, and we recommend only essential items be placed in the trunk.
Yes, your vehicle is insured during transport. Our comprehensive insurance policy covers any transport-related damages, providing peace of mind throughout the shipping process.
Vehicles can remain at the terminal for a specified period after delivery. If you are unable to pick up your vehicle immediately, please contact us to discuss storage options and any potential fees.
Yes, a detailed condition report will be provided when you drop off your vehicle. This report documents the vehicle's condition at the time of drop-off, ensuring any changes in condition during transport are accurately tracked.
In the unlikely event of damage, Majestic Trucklines and its agents must be notified upon receiving the vehicle. A detailed description of the damage and clear pictures are required. The shipper is responsible for paying the applicable deductible, unless it was reduced or waived at the time of booking.
We strive to adhere to scheduled delivery times, but unexpected delays can occur. If your vehicle is not delivered as planned, please contact us for detailed information about the delay and the revised delivery timeline. We are committed to keeping you informed and minimizing any inconvenience.
Majestic Trucklines is equipped to handle a wide range of vehicles, including sedans, SUVs, vans, pickup trucks, luxury cars, and vintage vehicles. Our diverse fleet and experienced team ensure that we can accommodate most types of vehicles with the utmost care.
Yes, we offer cross-border transport services between Canada and the United States. Our team is experienced in handling all necessary customs documentation and compliance requirements to ensure a smooth and hassle-free international transport experience.
We recommend booking your vehicle transport as soon as your travel plans are confirmed. Ideally, a two-week advance notice allows us to better accommodate your preferred pickup and delivery dates. However, we also offer expedited services for urgent transport needs.
The cost of transporting your vehicle depends on several factors, including the type of vehicle, transport distance, chosen transport method (open or enclosed), and any additional services such as expedited transport or additional insurance coverage. We provide transparent quotes with no hidden fees, ensuring you understand all aspects of the pricing.
